SUPPORT

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Billing

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• General billing statement
• Billing contact form, upgrade, downgrade
• Account cancellation form

Common

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• How to improve tech support speed respond?
• Anonymous FTP access
• Server Side Includes
• Connectivity problems - no DNS entry
• Uploaded files but still see our welcome page or get a not authorized page
• Real audio/video
• Password protecting your site

CGI-BIN

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• Basic cgi configuration
• Setting up permissions
• Troubleshooting cgi-bin problems
• Perl documentation

e-mail Services

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• Understanding Your Mail Server
• Common E-mail Problems
• Setting up mail various programs

Uploading Files

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• Uploading Files Using FTP
• Uploading Files Using various programs

Telnet

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• Basic operations
• Basic vi editor
• File (de)compression

MySQL

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• How do I access my database via SSH?
• MySQL syntax help
• Using PHP to connect to MySQL
• Write conflict when updating MySQL table in MS Access
• How do I load data from my file into my table?

Programming

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• Telnet
• Basic CGI
• Some useful html codes
• Special html characters
• Basic cron task and common errors