1. |
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Do you
host International domain names?
Yes. We are pleased to have customers around the world.
We can host all non-US domain name extensions. |
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2. |
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Can I access
my domain with and without the "www"?
Yes, you will be able to access your domain address with
and without the 'www'. |
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3. |
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How long does
it take to set-up a new account?
New accounts are set-up within four business hours of
submission. |
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4. |
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Do you maintain
backups of my data?
BYTE-HOST.COM provides automated daily
backups on all servers, a daily incremental back up and
a weekly full backup. The full backups are placed onto
tapes and are stored for two weeks while the incremental
backups are stored onto disk and kept until the next full
backup is performed. |
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5. |
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Do you offer
dialup Internet access?
No, you will need local Internet access in order to maintain
your web site and retrieve e-mail addressed to your site.
Providing a specialized service means that we do not have
hundreds of modems to maintain, enabling us to devote
more time to our customers and to the addition of enhancements
to the entire site. Our servers are connected to the Internet
via multiple OC3 lines to ensure a high level of performance. |
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6. |
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Can I password
protect directories?
Yes, you can password protect specific directories within
your website. You can assign unique userIDs and passwords
to control access to various web pages. |
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7. |
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Can I upgrade
or downgrade my account at a later date?
Yes, certainly. The charge for upgrading is merely the
difference in hosting fees between the old account type
and the new account type. You are issued a pro-rated refund
for unused time under the old account type, and billed
for a new period at the new rate. There is no fee for
upgrading or downgrading. |
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8. |
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Do you provide
shared SSL certificate so I can use it for free?
Yes, we do! BYTE-HOST.COM does provide
the shared SSL hosting for free but a $30.00 one time
setup fee is required. |
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9. |
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how many MySQL
databases come with each hosting account?
Each BYTE-HOST.COM hosting account comes
with at least 2 free MySQL databases. |
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10. |
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Can I host an
adult-oriented site at BYTE-HOST.COM?
BYTE-HOST.COM reserves the right to refuse
or discontinue service for any project that it considers
unsuitable, undesirable, or otherwise unacceptable, pursuant
to our service contract and policies. At the present time,
this includes most adult- content sites. |
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11. |
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Is your FTP
24/7, or is it only usable during certain hours of the
day?
You can update your pages an unlimited amount of times,
at any time you wish. |
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12. |
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Do you offer
domain pointer?
Yes. We can point an additional domain to your master
domain for free. |
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13. |
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Does BYTE-HOST.COM
allow cronjob?
Yes, BYTE-HOST.COM does permit cronjob. |
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14. |
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Do you have
support for Java Servlets on your servers?
No. Java Servlets are not available on the shared hosting
environment. |
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15. |
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Can I host XML
and WAP pages?
Hosting XML or WAP pages is simply a matter of creating
the proper custom MIME types; no other special support
is required on the server. WAP and XML MIME types are
configured on our servers and can be used with any account.
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16. |
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Which versions
of PHP, Perl, and MySQL are you using?
We are currently using Perl 5.6.0, PHP 4.0.4pl1, and MySQL
3.23.31. |
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17. |
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Do you support
ColdFusion or Active Server Pages? Do you provide Windows
NT/2000 hosting? Do you support Microsoft Access?
Even though they are not listed with our packages, we
can provide Windows hosting environment.
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18. |
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Is there an
uptime guarantee?
BYTE-HOST.COM promises 99.5% uptime!
If our servers are down for more then 0.5% without you
being pre-warned, we will credit you 24 hours of hosting
per one hour of downtime over. |
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